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Claims

Please report your claim by email or by telephone. We will help put your claim together and work with the insurers to achieve a quick and comprehensive settlement. You may need to supply hard copies of documents associated with the claim later in the process.

What to do if you need to make a claim:

1. Email us:
Home insurance claims: matt.mullee@laplayainsurance.com
Commercial insurance claims: tracey.mccreath@laplayainsurance.com

Please include a brief description of the incident/damage with details of your name, policy holder name (if different), policy number, insurer, your daytime telephone number and email address, date of incident and, if applicable, details of when and where the incident was reported, together with a crime number. Claims will be dealt with Monday to Friday 9.00am - 5.30pm UK time.

OR

2. Telephone us on 01223 200650

OR

3. Call your insurer using the 24-hour claims hotlines:

Aviva 

Motor: 0844 891 1111
Home: 0844 891 1222 
Brit

Home: 0800 587 6713

AIG

Home & Motor: 0870 850 0178

Chubb

Home: 0800 018 0678 or 
+44 207 031 3905 (from abroad)

Ecclesiastical

Home/Commercial: 0845 603 8381

Hiscox

Home: 0845 213 8777
 Travel/Medical: 020 8290 4442
Legal expenses: 0800 731 3548
Home & Legacy

Home: 0844 893 8360 or 
+44 203 118 7777 (from abroad)

Oak

 Home: 0117 927 1807

Sterling

Home/Commercial: 0845 271 1300
Synergy

Home: 0845 894 9393
Travel: 020 711 11100

Zurich

Motor/Commercial: 0845 300 2055

 

Testimonial
“La Playa offers a professional, personal and individual service.”
Godfrey L, Private Client

 

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