Specialist & Independent
Specialist & Independent
La Playa's specialist Mediatech team can help you protect your business with smart, flexible, high-performance insurance - with a friendly human UI. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organisation. Our exclusive portfolio policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk.
We also offer Business Protection (including Key Person Insurance) and Employee Benefits: a joined up approach with a team of advisers working for your best financial interests - all under one roof
Advice You Can Trust
…from an expert who understands you
Tech-based business is 24/7, global and borderless, exposing you to new risks and liabilities - often in unfamiliar places. As the law struggles to keep pace with technology, insurance can provide a real safety net if you fall foul of changing legislation.
- Specialist insurance for media and digital businesses
- Independent professional advice
- Relationship-based service: right beside you when you make a claim
- “Can do” culture
- Seamless insurance across UK and US
Are we right for each other?
What sets us apart is the advice we offer: we really know our stuff. We listen, we analyse, we advise you on how to eliminate or mitigate your risk, and how to protect yourself against what remains. We may not be the cheapest option – so if an off-the-shelf policy and call centre queues work for you, be our guest. But if you need some advice on identifying your risk areas, how to structure your insurance most efficiently and effectively, and how to adapt it to the changing dynamics of your work or life – with hand-holding and close attention to detail - you’ve come to the right place. Welcome to the family!
What does “Boutique Service” actually mean?
La Playa’s Personal Risk Concierge means:
- A dedicated adviser so you can speak to the same person each time
- Careful listening to really understand your needs and priorities
- As much help as you need with completing forms to provide risk information
- A discreet and complimentary appraisal* of your property to assess the risks and ensure you have the right cover where you need it
- An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions
- Careful monitoring of the insurers’ financial strength, claims and customer service
- An independent recommendation of the best policy for you - and, importantly, why
- Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analysed a wide range of policy wordings and have selected only the best for our panel. Our advisers have a deep working knowledge of these policies
- An intelligently designed portfolio of protection across multiple asset classes and territories
- Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down
- Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers
- Direct phone, mobile and email access to your adviser for questions and advice. We aim to respond to emails within 60 minutes
- Policy documents emailed to you - no logins and passwords to remember
- An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running; driving through to a swift and fair financial settlement
- No call centres
- No ‘hold’ music
- No hidden fees
*subject to availability with our insurer panel