Games, Software, and Apps Insurance

Games, Software, and Apps Insurance

Games, software and apps businesses face some very specific and global risks - both on- and offline. La Playa is an insurance specialist for media and digital businesses, helping games software and publishing businesses as they scale from start-up to IPO. We understand the risks and pressures you face, we speak your language, and we'll help protect your business with expert risk management advice and a portfolio of insurance designed around your specific MO.

What if…

  • Your app technology fails, leaving users and customers out of pocket?
  • In-app purchase functions prompt an investigation by regulators?
  • Data is breached, leading to privacy claims?

Games, Software, and Apps Insurance Cover can include...

  • IP Protection: covering both defence and pursuit costs
  • Cyber Security: protecting you from hack attacks, DoS, ransomware, data breaches and more
  • Public, product, and professional liabilities
  • Crisis Management & Disaster Recovery: to speed recovery from an interruption and minimise its impact on your bottom line
  • Contingency cover around new product launches and key events, covering unrecoverable expenses and committed costs

We can also help you with:

  • Employee benefits: helping you to attract and retain top talent, as well as helping with Key Person insurance for your rock stars and succession planning for your senior team
  • M&A: Insurance due diligence services around acquisition targets
  • Wealth management services for high earners/board of directors
  • Preparing for GDPR: the new EU General Data Protection Regulation will be replacing the Data Protection Act - with profound implications for businesses trading with Europe. 
Cyber Risks Space Invaders 1

“These guys are the only insurance people I will tolerate speaking to these days, as they are actual humans (with both a brain and a heart!) and offer very good packages too - they answer calls and emails promptly and when I had an issue recently with my bank were very helpful to get it fixed.”

George, La Playa business client

 

Ready to work with us?

You can call us to talk more about your business on +44 (0)1223 200650 or +44 (0)20 3865 0149

What's Covered?

Monthly Payments
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About La Playa Media & Digital

Specialist & Independent

Specialist & Independent

La Playa's specialist Mediatech team can help you protect your business with smart, flexible, high-performance insurance - with a friendly human UI. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organisation. Our exclusive portfolio policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk.

In-house IFA

We also offer Business Protection (including Key Person Insurance) and Employee Benefits: a joined up approach with a team of advisers working for your best financial interests - all under one roof

Advice You Can Trust

…from an expert who understands you

Tech-based business is 24/7, global and borderless, exposing you to new risks and liabilities - often in unfamiliar places. As the law struggles to keep pace with technology, insurance can provide a real safety net if you fall foul of changing legislation.

  • Specialist insurance for media and digital businesses
  • Independent professional advice
  • Relationship-based service: right beside you when you make a claim
  • “Can do” culture
  • Seamless insurance across UK and US

Are we right for each other?

What sets us apart is the advice we offer: we really know our stuff. We listen, we analyse, we advise you on how to eliminate or mitigate your risk, and how to protect yourself against what remains. We may not be the cheapest option – so if an off-the-shelf policy and call centre queues work for you, be our guest. But if you need some advice on identifying your risk areas, how to structure your insurance most efficiently and effectively, and how to adapt it to the changing dynamics of your work or life – with hand-holding and close attention to detail - you’ve come to the right place. Welcome to the family!

What does “Boutique Service” actually mean?
La Playa’s Personal Risk Concierge means:

  1. dedicated adviser so you can speak to the same person each time
  2. Careful listening to really understand your needs and priorities
  3. As much help as you need with completing forms to provide risk information
  4. A discreet and complimentary appraisal* of your property to assess the risks and ensure you have the right cover where you need it
  5. An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions
  6. Careful monitoring of the insurers’ financial strength, claims and customer service
  7. An independent recommendation of the best policy for you - and, importantly, why
  8. Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analysed a wide range of policy wordings and have selected only the best for our panel. Our advisers have a deep working knowledge of these policies 
  9. An intelligently designed portfolio of protection across multiple asset classes and territories
  10. Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down
  11. Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers
  12. Direct phone, mobile and email access to your adviser for questions and advice. We aim to respond to emails within 60 minutes
  13. Policy documents emailed to you - no logins and passwords to remember
  14. An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running; driving through to a swift and fair financial settlement

Oh, and...

  • No call centres
  • No ‘hold’ music
  • No hidden fees

*subject to availability with our insurer panel

Photo from Media & Digital
Photo of Tracey McCreath ACII

Tracey McCreath ACII

HEAD OF MEDIA, ENTERTAINMENT & BROKING OPERATIONS

Direct Dial: +44 (0) 1223 200655

Mobile: +44 (0) 7747 536965

Email: tracey.mccreath@laplayainsurance.com

Twitter: @TraceyatLaPlaya